Frequently Asked Questions

Our holiday homes are spread across some of the most beautiful destinations on the NSW South Coast, including Jervis Bay (Huskisson, Vincentia, Callala Beach), Berry, Kiama, Gerringong, Gerroa, Mollymook, and Culburra Beach. Whether you’re looking for a beachfront escape, a lush hinterland retreat or a stylish village stay, we have something to suit every type of holiday.

Jervis Bay is approximately 2.5–3 hours’ drive from Sydney and around 2 hours from Canberra, making it ideal for a long weekend or a week-long getaway. Berry and Kiama are even closer — roughly 1.5–2 hours south of Sydney. The South Coast is one of the most accessible coastal escapes from both cities.

Latitude South Coast (LSC) is a family-owned and operated boutique holiday rental agency, founded in 2022 and based on the NSW South Coast. We manage a handpicked selection of premium holiday homes across Jervis Bay, Berry, Kiama, Gerringong and surrounds. We live and work locally, so we know the area inside out and genuinely care about making your stay exceptional.

You can book directly through our website using the property search or availability chart. We also list properties on Airbnb, Stayz, Booking.com and Expedia. Booking direct is always preferred as it gives you direct contact with our team before, during and after your stay.

Our properties are available to book directly on the Latitude South Coast website, or through Airbnb, Stayz, Booking.com and Expedia. If you book via a third-party platform, that platform’s own payment and cancellation terms will apply in addition to our house rules and guest conduct requirements.

Our standard cancellation terms are outlined in our Terms and Conditions. If you have booked through a third-party platform such as Airbnb or Stayz, that platform’s cancellation policy will apply. For direct bookings, please contact us as soon as possible if you need to change or cancel — we’ll do our best to assist.

Yes. A security bond is required for all direct bookings. The bond amount varies by property and is listed on your booking confirmation. It is held as a pre-authorisation on your credit card and released after your departure, provided the property is left in good condition.

Standard check-in is from 3:00 pm and check-out is by 10:00 am. If you need an early check-in or late check-out, please contact us in advance and we’ll do our best to accommodate where possible, subject to the property’s schedule.

Full access instructions — including key safe or lockbox codes and the property address — will be sent to you prior to arrival. Once you’ve settled in, please read through the property compendium located in the home (usually next to the complimentary bottle of wine). It contains property-specific information including appliance tips, water systems and local recommendations.

All beds are made up and ready for your arrival. We provide fresh bed linen, bath towels, hand towels, bath mats and tea towels for every guest. The only exception is cot linen — if you are using the port-a-cot, please bring your own cot sheets and blankets.

Kitchen: All kitchens are fully equipped. We supply tea, coffee, milk, sugar, olive oil, paper towel, napkins, dishwashing supplies and a complimentary bottle of wine. Bathrooms: We supply toilet paper, hand soap, shower soap and one set of shampoo and conditioner as a backup. Laundry: Washing powder is provided — bring your own if you need a sensitive-skin formula.

Yes — every property includes one port-a-cot and one high chair at no extra cost. Please let us know when booking if you’ll need these. You will need to bring your own cot linen.

Some of our properties are pet-friendly. Filter by Pet Friendly on our property search to see which homes accept pets. Conditions apply — pets must be kept off furniture and any mess cleaned up. Please check with us before bringing a pet if you’re unsure. The Jervis Bay region has fantastic dog-friendly beaches, off-leash areas and cafes — check our Pets on Holiday guide for local tips.

Our team is available to assist throughout your stay. Contact details for your property manager are in your booking confirmation and in the property compendium. Please report any maintenance issues or damage as soon as possible. For urgent after-hours emergencies, an emergency contact number is provided in the compendium.

Each property has a guest compendium inside the home — usually on the kitchen bench or near the welcome wine. It covers appliance operation, water and waste systems, WiFi details, bin days and our local recommendations. We also recommend checking the fire evacuation plan on the back of each bedroom door.